FAQs

Q: How do I place an order?

A: You can place your order directly on the website, but we also accept orders by email (restrictions apply).

Q: How do I pay for my order?

A: We accept payments by credit card or PayPal.

Q: May I return my item?

A: Yes, we want you to be satisfied with our products. See our Returns & Refunds page for more details.

Q: Do you keep my credit card number on file?

A: No; we are dedicated to providing a safe a secure online shopping experience for our customers. See our Privacy Policy for more details.

Q: Is it safe to use my credit card info on your site?

A: Yes; our site uses SSL (Secure Sockets Layer) encryption to secure the communication of all sensitive information passing between your web browser and our servers.

Q: Who delivers my order?

A: Usually the orders are shipped through US Postal Service (USPS)

Q: Are your seeds open pollinated?

A: Yes, we let Mother Nature pollinate our plants naturally with our intervention.

Q: Are your seeds Heirloom?

A: Yes, we offer only heirloom varieties. The seeds produced represent the true characteristics of their parent. You can collect the seeds from each variety that you purchase and save them for the next season. Checkout our blog on how to save seeds for the future.

Q: Do you offer a catalog?

A: No, we offer only E-catalog for your convenience so you don’t carry extra weight. We try our best to perform our business in an eco-friendly manner. This allows us to streamline the customer shopping experience and best use the technology.

Q: What is your contact number?

A: We can be reached through email and respond within 24 hours. We do not have a phone number in order to boost our throughput.

Q: Do you sell GMO seeds?

A: No, our seeds are Non-GMO.

Q: Are your seeds treated?

A: No, our seeds are NOT treated with any chemicals.